Privacy Policy – DevJumpStart

Last updated: October 9, 2026

Effective date: October 9, 2026

1. Introduction

This Privacy Policy explains how Satello Ltd (“we”, “us”, “our”, or “DevJumpStart”) collects, uses, stores, and protects your personal information when you visit or use devjumpstart.com (the “Site”) and any related services, including our online courses, learning materials, and community features (together, the “Services”).

We are committed to protecting your privacy and handling your data in an open and transparent way. This Policy is written to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and the Data Protection Act 2018.

By using our Services, you agree to the collection and use of information as described in this Policy.

2. Data Controller

The data controller responsible for your personal data is:

Satello Ltd
Office 1474, 3 Fitzroy Place
1/1 Sauchiehall Street
Finnieston, Glasgow Central
G37RH
United Kingdom

Contact: [email protected]

If you have any questions about this Policy or how we handle your data, please contact us using the details above.

3. What Data We Collect

3.1 Information you provide directly

Account data: name, email address, password (hashed), and, optionally, profile photo
Billing data: billing name, address, and payment information (processed by our payment providers — we do not store full card details)
Communications: messages you send to our support team, posts in community chats, and feedback you provide
Course activity: progress, completed modules, submitted assignments, and code reviews

3.2 Information collected automatically

Technical data: IP address, browser type and version, device type, operating system, time zone, and language
Usage data: pages visited, time spent on pages, links clicked, referring URLs, and interactions with course content
Cookies and similar technologies: see Section 8 for details

3.3 Information from third parties

Payment providers (e.g., Stripe, PayPal) — to confirm successful transactions
Analytics providers (e.g., Google Analytics) — aggregated usage statistics
Authentication providers — if you sign in with a third-party service

We do not intentionally collect special category data (such as health, political opinions, or religious beliefs).

4. Why We Use Your Data

We use your personal data for the following purposes:

Purpose	Legal basis (UK GDPR / GDPR)
Creating and managing your account	Performance of a contract
Providing access to courses and materials	Performance of a contract
Processing payments and issuing receipts	Performance of a contract
Sending transactional emails (e.g., password reset, purchase confirmation)	Performance of a contract
Sending marketing emails about new courses and updates	Consent (you can unsubscribe at any time)
Responding to support requests	Legitimate interests
Improving the Site, courses, and user experience	Legitimate interests
Detecting and preventing fraud or abuse	Legitimate interests
Complying with legal obligations (e.g., tax, accounting)	Legal obligation

5. Who We Share Your Data With

We do not sell your personal data. We may share it with the following categories of service providers, strictly as needed to operate our Services:

Payment processors — Stripe, PayPal (for handling transactions)
Hosting and infrastructure providers — for storing your account and course data
Email service providers — for sending transactional and marketing emails
Analytics providers — Google Analytics and similar tools (aggregated data)
Customer support tools — for managing support requests
Professional advisers — lawyers, accountants, and auditors where necessary

We may also disclose your data if required by law, court order, or to protect our legal rights.

Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses approved by the relevant authority).

6. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described in this Policy:

Account data: while your account is active, plus up to 24 months after inactivity
Billing records: up to 7 years, as required by UK tax law
Marketing data: until you unsubscribe or withdraw consent
Support communications: up to 3 years after the last interaction
Analytics data: per the retention policy of the analytics provider (typically up to 26 months)

After these periods, data is deleted or anonymised.

7. Your Rights

Under UK GDPR and GDPR, you have the following rights:

Right of access — request a copy of the personal data we hold about you
Right to rectification — ask us to correct inaccurate or incomplete data
Right to erasure — request deletion of your data (“right to be forgotten”)
Right to restrict processing — ask us to limit how we use your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests or for direct marketing
Right to withdraw consent — at any time, where processing is based on consent
Right to lodge a complaint — with a supervisory authority (in the UK, the Information Commissioner’s Office — ico.org.uk)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you signed in (essential)
Remember your preferences (functional)
Understand how the Site is used (analytics)
Measure marketing performance (marketing)

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of the Site.

For more information, see our Cookie Policy (available on request or linked in the footer).

9. Data Security

We take reasonable technical and organisational measures to protect your personal data, including:

Encryption of data in transit (HTTPS/TLS)
Hashing of passwords using industry-standard algorithms
Restricted access to personal data on a need-to-know basis
Regular backups and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not intended for anyone under 16 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “Last updated” date shown at the top. For significant changes, we will notify you by email or via a notice on the Site.

Continued use of the Services after changes means you accept the updated Policy.

12. Contact Us

For any questions, requests, or concerns about this Privacy Policy or your personal data:

Satello Ltd
Office 1474, 3 Fitzroy Place
1/1 Sauchiehall Street
Finnieston, Glasgow Central
G37RH
United Kingdom

Email: [email protected]